Terms and Privacy

Use of this Website

The use of this website is governed by the terms and conditions detailed below. Please read these carefully as by accessing and/or using this website, you are signifying your agreement to be bound by these terms and conditions. All policies, prices and information on this website are subject to change without notice.

Postage and availability

The site is setup to only sell what is in stock however due to the fact that stocktake issues can occur there maybe times where payment will have to be refunded due to stock being not available. Please note that all the pricing does not include shipping. Please see shipping and delivery for more details. All prices include GST and Zarkie use Stripe and PayPal as our payment gateway.

Warranty

Batteries are covered with a 6-month warranty from the date of purchase. Heating elements are covered for a 1-year warranty from the date of purchase. 12V Heated PowerSports Gear is covered with a 1-year warranty on heating elements from the date of purchase. Parts (chargers, temperature controllers, cables, etc.) are covered for a one-year warranty from the date of purchase. We will honour the warranty for international customers, but will not cover the cost of shipping.If you need to claim a warranty please contact us

Modifications to the Terms

The terms and conditions may be revised and updated at any time. Your continued usage of the website after any changes to these terms of use will mean the acceptance by you of those changes.

Modifications to the Information

While every effort has been made to ensure that information on this website is free from error, we cannot warrant the accuracy, adequacy or completeness of material on this website. In addition all information may be changed, supplemented, deleted or updated without notice. It is recommended that you seek independent advice before acting upon material on this website.

Errors and Problems

While every effort has been made to ensure that systems and information available on the website is and shall be free from error, we cannot guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

Privacy Policy

Our privacy policy governs the use of information collected from or provided by you at the website. Our policy statement is available to customers and the general public declaring our commitment to the Privacy Act 1988. Zarkie Sports/Arkie Imports Pty Ltd respects the privacy of individuals. Zarkie Sports/Arkie Imports Pty Ltd will not in any way, sell, give, or convey any personal information about any individual to another company. All information received by Arkie Australia will be used for business purposes such as acknowledging receipt of orders, informing customers of shipping dates, enquiries as to billing and communicating product and sales related information. In the event that Zarkie Sports/Arkie Imports Pty Ltd would be sold or acquired by another organization, your personal information would be transferred to the new entity.

Security of payment

We only use the most secure online payment softwares, Stripe and Paypal. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.

Outbound Links

This website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by us. We make no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. We may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website via this website.

Feedback, Suggestions, Comments or Requests

We do encourage you to make feedback, suggestions, comments or requests (“comments”) but these comments may be made to [email protected] and if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and we are under no obligation to keep such information confidential, and we will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.

Jurisdiction

The Australian section is provided for use only by Australian residents. The law applicable to use of the Australian section and to disputes arising out of the Australian section is the law of the State of Victoria; and The International Section is provided for use by residents of any country in the world but, to the fullest extent permitted by law, the law applicable to use of the International Section and to disputes arising out of the International Section is the laws of the State of Victoria, Australia.

No Wavier

Our failure to insist upon strict performance of any provision of these Terms and Conditions shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default of the Customer in performance or compliance with any of these Terms and Conditions.