Alternatively, all our products can be viewed at 225/1 Queens Rd, Melbourne 3004 or purchased from our online store. We have a return/swap policy so you don’t end up with something you don’t want. We also have sizing charts and videos so you can get the size that fits you. You can also email our team who would happily advise you on choosing a product that is right for you.
The online store is built only to show items that are in stock. We are regularly getting new stock in and updating the quantities. Please fill in our Contact Form to get more information on when your size will arrive.
Yes, it can. Please see our Refund/Return page for information regarding returns and exchanges. Once items have been used they are unable to be returned for other sizes. Make sure they are tried for size once they are first received.
Yes. All gloves, jackets and vests have a 12 month warranty on the heating system, and a 6 month warranty on all batteries.
The Venture Xtreme Comfort Technology (XCT) is made from hair-thin micro alloy fibres, woven together into a fabric which is soft and pliable.
All batteries are high quality lithium batteries. The batteries will perform for over 500 charges and much longer if well looked after.
Shipping to Australia is free for orders over $100. For anything less, a flat fee of $10 dollars will be applied. For international shipping rates please see checkout.
Batteries are included with some battery heated products however some products do have batteries sold separately. Please see individual product pages for more details.
Recommended washing instructions vary from product to product.